AAMCO Transmissions & Total Car Care

Rusmir Zec
1 Star
Run fast and far as this place is simply awful! I have an older car with lots of miles and my regular mechanic confirmed my transmission and radiator went out and to take a it to a place like this, since that was work he didn't do. AAMCO also confirmed it was the transmission and radiator, but that everything else looked great, so I decided to get the work done. They said it could take a week or so to get parts and I told them that was fine, since I was not in a hurry. After 2 weeks, I had not heard anything, so I reached out and asked for an update. Person I talked to didn't seem to know my car was even there and said she would get back to me. I then asked to talk to the person that I initially worked with and was told they no longer worked there. I never heard back and called back the next day, person said the parts were delayed and would be in the following week. Waited another week and still no call back, so I called and second person that I had worked with was no longer there and this was person number 3. They were super apologetic and indicated it looked liked the parts were never ordered and they would expedite the order. I was a little annoyed, but still in no rush so figured it would be fine. Person #3 kept following up with me, which I appreciated, but supposedly transmission that was delivered was cracked, another transmission never showed up, etc. After another 2 weeks of waiting for parts (5 weeks overall), I was told the correct parts had arrived and my car would be ready the following week. Stopped receiving updates, so called to check in and was told by a new person (#4 now), that my car was on the lift and being worked on and should be ready that week. A couple days later car was ready and went to go pick up and price was almost $1k higher than I was originally quoted. This person claimed the first person that gave me the initial quote had been fired and that they could no longer honor it. After about an hour of back and forth, they finally honored the initial quote. I was just happy to have my car back, only to have have the radiator go out 3 days later. I was so frustrated, I called the AAMCO corporate offices only to end up playing phone tag with their regional person. To make a long story short, was back in another 4 times (2 for the radiator and 2 for other associated leaks that they tried to charge me extra for). After dealing with person #6, was told this was a corporate training store and their employees only spend a few weeks there and then move on to other locations. I'm sure they're fine for simple jobs like oil changes and brakes, but for more complex jobs like transmissions (which is ironic, since this is what they're supposed to be known for), they're awful.
Sunday 20th March 2022

Derrick Suttles
5 Star
This place is very professional, patient and does honest work, id give 100 stars if I could. Chris was very professional and helped me get my car back on the road. This place has definitely earned my business from now on.
Tuesday 8th February 2022

jamie rose
5 Star
I feel Chris and everyone else working there went above and beyond. They all made me feel like I was a member of the family, taking time to explain things I was unsure on. I will be back if I need any work done on my car.
Friday 28th January 2022

Alyssa Celmer
5 Star
I stopped in to have my brakes serviced and an oil change. I have not found a reliable shop since the one I went to for many years closed. Carmen helped me out, he was very friendly and great at letting me know what was going on. The job was done same day and the price was reasonable. My car is running great, thank you!
Friday 13th August 2021

toyin balogun
5 Star
This place is a very good place to be and the staffs Are friendly and super amazing.
Thursday 31st March 2022