Auto Xperts

Donnie Parks
5 Star
This place is 10 star service plus. They are my go too place since I found them. I got mechanical work was done to my engine a while back and now it purrs like a kitten. Now I always go for my oil changes. This time they let me know my battery wasn't doing as well as it was in the past. SO I bought a new one and in a few minutes it was install and I was back on the road. I can truly say they are 100% better than the rest.
Tuesday 8th March 2022

Nicole Todd
5 Star
I recommend Auto Xperts to everyone! They are always friendly, honest and work hard to give you the best product for your money! You can tell how good a business is by the number of return customers they have!!
Wednesday 9th February 2022

Juan Rayo
2 Star
I came to Auto Xperts somewhat knowing what was wrong with my car. I came in to get an estimate and it was not given. I understand that as professionals, you need to look at the vehicle but I think what your employees need to understand is that not everyone has the luxury of getting their car towed from mechanic to mechanic. We, as customers, always want the best deal. The customer service was alright. They’re nice but they’re not really willing to help until you have your car in their bay. Anyways, being new to Tallahassee, I decided to give them a shot since they were the closest in the area. Within 30 minutes of having my car towed to the shop, I received an estimate $950 for an alternator + battery replacement (taxes and fees included). FOR POTENTIAL CUSTOMERS READING THIS REVIEW, YOUR ESTIMATE DOES NOT INCLUDE THE PRICE THEY PAID FOR THE PART. At this point, I have to get the car fixed because I don’t have the luxury of getting my vehicle towed to another mechanic. I kindly asked the representative for a discount. She declined because “the alternator was $239 and we had to replace your battery, and I also gotta pay my guys” and that I understand and respect. But being the person that I am, I decided to take a look at the alternator that was put in my car. Alternator 11089A is $150-180 new. The only place that sells an 11089A for anywhere close to $239 is a remanufactured one on EBay. On top of that, everyone knows you get parts for cheaper than they’re listed and pay no taxes on them. I felt like this job was worth about $750 (800 at most) with taxes and fees included… $950 was too expensive. The only thing that minutely offsets the absurd price is that you get a 12 month or a 12,000 mile warranty on the parts and labor, unless specified otherwise. The only reason I gave you two stars is because you finished the job fast.
Friday 25th March 2022

M Claytor
2 Star
Took my car in for a front end alignment. After an hour or so I was told that the alignment could not be done because the inner tie rods and sway bar needed to be replaced. I totally understood this. What I did not understand was an estimate of $500 just to fix the inner rods ALONE,(another $130 for outer tie rods), plus $120 for a sway bar. None of this included the front end alignment, which was another $107 (this cost I understood as well). All total: $897.........??!! Seems excessive and overpriced to me, as I have gotten estimates from others that were nowhere near that high. Was I given this estimate because I was female and they thought I didn't know any better? Maybe. Due diligence is essential and I've done mine. It should never cost this much for the work stated. But, I'm not here to bash them, I just think they should/could be a little more cognizant of their "estimates." Having said this, the staff was very kind and professional...........
Monday 20th December 2021

Zachary Adams
5 Star
This is my “go-to” shop for all of my car maintenance and repairs. Great people who perform service with a smile. My 2004 Bonneville remains on the road thanks to the fine folks at the shop on North Monroe.
Monday 7th February 2022