Automotive Instincts

Kendrick Ellis
5 Star
Automotive Instincts is great I have nothing but positive things to say about this shop. Jason and Jeff have great communication. The day my parts showed up they called me to give me and update on what was going on with my car. After taking delivery of my car I couldn't be happier. I would recommend this shop to anyone needing work done on there vehicle.
Sunday 8th August 2021

Austin Wheetley
5 Star
Everybody here is Awesome, they’ve worked on me and my wife’s cars too many times to count and have always been there and had our back, it feels weird even taking either of our cars to do anything else at any other shop, truly amazing people and quality, can’t wait for all the future work we will have done at Automotive Instincts!!… oh yeah.. and they build the BADDEST CARS AROUND!!!
Thursday 5th August 2021

Cody McKinnon
5 Star
Jeff and Jason are great. I have referred a lot of friends and family to them and everyone says the same thing they are very professional and take pride in what they do. Automotive instincts does almost everything from Daily Drivers both Gas and Diesel to Race cars and trucks. My Mustang has been built by them and I couldn't be happier.
Sunday 8th August 2021

A Former Customer
1 Star
We have been taking our vehicles to Automotive Instincts back when they were Pat's Precision Auto. No more. We received an estimate for repairs that included $388 for new spark plugs. We just replace the spark plugs before my daughter drove the car back from college literally last week. When I questioned Jason about this, he became very defensive and basically an *ss on the phone. Jason: "we have no idea if your spark plugs need to be replaced or not, it's just a routine maintenance based on milage. Otherwise, we'd have to charge you $295 to pull the plugs to see if they needed to be replaced." Me: "well it's hard to trust a mechanic when they are recommending an expensive repair that I just had done last week." Jason on transmission repairs: "When you need the vehicle, it will take a million hours to fix and I have a lot of work here." My response: "Ummmm, when can you have my vehicle done?" When I got off the phone, I told my husband about the repairs and we decided not to have any of them done. When we called back, all Jason did was complain to my husband about me questioning the almost $400 in spark plug repairs! Then when we picked up the vehicle, he said not to come back, which we hadn't planned on anyways. Why would we want to take our vehicles to a place that puts work on invoice that they don't know whether or not it needs to be done. And I couldn't understand why a business would be so upset about someone questioning an unnecessary repair on the estimate, and then it dawned on me, he probably was just upset about getting caught...if they constantly put repairs on invoice that don't need to be done, that's could be a pretty good thing for them. Overall, they should just keep Jason in the back, we had been dealing with Jeff for years and he was a much better for front of business.
Wednesday 4th August 2021

Joe Mattuch
5 Star
Jeff and Jason have been amazing. I had a new V8 engine and 10 speed transmission installed into my 2007 Jeep JKU -- by a shop in Las Vegas. We ran into some issues with the original tune, AC, and post engine swap loose ends. Jeff was able to fix all the things that needed fixing, stepped up to the plate to learn a new Tuning platform for the GM V8 engine...and they have been stellar in all my dealings with them. I will continue driving 45 minutes to go to their shop -- not convenient -- but well worth the drive to North Phoenix. Highly recommended.
Friday 16th April 2021