Baskins Tire and Service Center

Welcome to our website. We are your Bridgestone and Firestone dealer and your NAPA AutoCare Center for the West Memphis, Arkansas area. We carry a variety of Bridgestone, Firestone, Fuzion, Michelin®, Hankook, Continental, General, Mastercraft, Goodyear, and many hard-to-find tires. We are also a full service automotive diagnosis and repair center. To learn more about us, browse our site and you will see our friendly and knowledgeable staff is able to take care of you and your vehicle needs, whether it is outfitting your car with wheels and tires or repairing it so you can drivedown the road again. Baskins Tire and Service Center has been providing quality auto repair in West Memphis, AR since 1981. Our goal at Baskins Tire and Service Center is more than to meet our customers' expectations, but to exceed them by providing top notch service that's fair and honest. We pride ourselves in consistently providing friendly customer service, quality products, and certified technicians. Taking your car to us is just like taking it to the dealership. This is because we have the same equipment as the dealers. Additionally, you'll benefit from a more personal relationship with our staff and technicians. Baskins Tire and Service Center is your one-stop shop.  

Anita Farley-Holbert
1 Star
On Monday, Feb. 28th Took 2020 Toyota Camry to have a gently used tire placed on a new rim. Left the old tire/rim at home that had the stem on it. Went home picked that up came back, paid them $150 to put gently used tire on the new rim and balance all 4tires. Every appeared to be ok. I did not notice that they didn’t put my old tire(which was in good condition back in my trunk along with the old rim)z my plan was to get another new rim and put that tire on it and keep it for my spare tire. Anyway, I Went home and the next morning/Tuesday, March 1st the tire was flat. Got off work late so had to take car back to the Wednesday morning/March 2nd. Was told if stem was bad they would fix at no cost. Was told of tire was bad them I’d have to pay up have it fixed. They say tire had small hole in it but only drove car home after I left their shop. I thought tires are normally checked for leaks/holes when fixed at the shop. Anyway, I would expect someone to stand behind thei work especially if it was less than 24 hours after the repair. For quality customer service and the idea of keeping a new customer, I would have expected some type of compromise. You get a new tire and I will install for free or at least half price by no such offer. ** also, they were not able to account for what happened to my old tire. Say that Sat it outside so someone may have come by and picked it up. I’m sure that someone worked for them because that tire had great tread left on it! This pandemic has really exposed the work ethic/customer service of these businesses and their employees! I would not recommend this business to my enemy if I had one!
Wednesday 2nd March 2022

Jay Reynolds
5 Star
Good selection,friendly staff
Monday 31st January 2022

Lonnie Harvey
1 Star
Had to take my suburban back there 4 times for them to get my brakes right very poor customer service the guy told me never to bring my truck back to them. I left my truck there for 3 days and went to pick it up and my truck was dead first thing the guy tells me is that they didn’t have anything to do with it and wouldn’t even give me a jump start I wouldn’t recommend them to anyone not even my enemy.
Monday 22nd November 2021

Judy Huckleberry
1 Star
Took truck in to get tires rotated. Told them in advance the tires were oversized. Gave a price but then tried to triple the price. Very unfriendly and have a non caring attitude. They treat their customers so bad. Be Ware.
Friday 15th October 2021

Michael Brice
4 Star
Great people promp servise known the whole family for over 40 years
Wednesday 12th May 2021