Bill Whites Car Hospital

Aleena Ferrante
5 Star
I’m very impressed with Bill White’s Car Hospital! So impressed I’m actually writing a review! They deserve the recognition. The work they did on my car was satisfactory and fixed my cars issues but the customer service they provided had a lasting impression. They were able to send pictures of the diagnostic codes, everything that would need to be fixed and how much for each fix, and I was able to approve which services or not approve from the link provided via phone. Staff was nice and friendly. They even sent a handwritten card and a scratch off post service and called to check on my car! Very happy with this business.
Monday 14th March 2022

Paul Barnaby
5 Star
I have used the Car Hospital for years, both for my business and personal cars. Bill and his team has always been superb in all they have done for me. Just recently is a great example. My wife has a lease car. She blew the back tire on a car that only has 6000 miles on it. She took it to the dealer and found out the tire isn't covered if you hit a pot hole or something and they then tried to sell her 4 new tires because it would drive funny. but then they put a little doughnut tire on and we didn't notice a driving difference even with that. So I told them to just order one tire. after a week no one called us for an update. When I went to check on it they told me they where short staffed and the tire is not in yet. So...I told my wife lets call Bill. Bill White got a tire and had it ready for me the very next day and the tire cost less! That is what always happens when dealing with the Car Hospital. I always leave there happy.
Thursday 27th January 2022

Clint Soldan
5 Star
They have excellent customer service. My son's catalytic converter was cut off and they replaced it with one that contains less precious metals and painted it orange to help deter theft. They also have four pick up boxes with combinations so you can pickup your keys and the repair bill after hours. They were prompt, courteous and took the time to address all my concerns.
Friday 25th February 2022

Brian R. King, MSW
5 Star
They quickly identified the issue with the A/C and got it working again in no time. This team is honest and thorough. We wouldn't take our cars anywhere else.
Monday 21st June 2021

Grace Flage
5 Star
I go to school at NIU and have had car troubles on a couple occasions. Both times Bill White’s has been incredible. Their work is excellent with customer service to match. In both instances they took the cars at the last minute and were very quick at repairs. They additionally gave me a ride to and from the location since I didn’t have any friends available!
Monday 24th January 2022