Complete Auto Solutions

Elizabeth Higgins
5 Star
Fantastic experience and we love our new ride! Thanks to Mike for all his help and professionalism. Would definitely recommend and use again for the future!
Tuesday 8th February 2022

John Bateman
5 Star
Leslie is so friendly and helpful! And David is the only guy besides me that works on my vehicles! Guy is amazing, does excellent work and timely!
Friday 4th February 2022

Danny Flournoy
5 Star
Great folks took care of grandsons car back on the road in just a couple of days.
Monday 17th January 2022

Alicia Knighton
1 Star
Lesson learned: Make sure they put every detail in writing before you agree to anything. Don't just rely on what's summarized in the quote. They purchased a remanufactured engine on our behalf and the service manager promised if anything went wrong we had a warranty that would cover repairs and labor for 3 years/unlimited miles. Apparently they don't understand warranties because once the engine was purchased and installed we were informed Complete Auto Solutions only purchased the warranty that covered manufacturer defects although an additional warranty was offered. They made several additional mistakes when repairing our vehicle and took no ownership for those mistakes (installed incorrect engine fan, did not connect hose after installing water pump, etc.). Instead, we had to pay to have the repairs corrected.  Fortunately, the company from whom the engine was purchased replaced the failed engine out of the goodness of their heart, although not obligated to since Complete Auto Solutions failed to check warranty options. We are now having to pay for installation of an engine again in less than 3 years and almost had to pay for a new engine as well due to their negligence. Overall the customer service is poor.  They treat their customers as if they don't have other options. At first, we assumed this was an isolated incident. However, after speaking to other former customers the lack of customer service and poor workmanship are a pattern (thus the reason we spent time leaving this review). Choose another repair shop so you avoid unnecessary stress and a financial loss!
Monday 18th October 2021

Brittany Norris
1 Star
Called to have my car inspected told them I thought it was the spark plugs, they charged $93 just to tell me the belt wasn’t touching the alternator and didn’t even bother to check the spark plugs!!! Now my car is broke down AGAIN and they are trying. To charge me the same $93 diagnosis when they didn’t even do a thorough inspection!! Very unprofessional and horrible for them to take advantage of a low income pregnant mother of 3. Knowing my circumstances!! Ridiculous!
Monday 22nd November 2021