D&B Service Center

sun go
5 Star
Today I got high-centered in a snow drift and couldn't get myself out so I googled towing services in Derby. D&B showed up in the top of the search so I called...turns out they don't provide towing services anymore but they gave me a number for a towing company. Brandon was kind enough to say he'd be happy to send a couple guys out to help me but all their techs were busy at that time. He offered to call me back in 15-30 minutes if someone became available. I called the business number they provided for the towing company but didn't get an answer. I called 6 other towing companies and they were either not taking any more jobs for the day or the BEST case scenario was a 2 hour wait. Thankfully I had plenty of gas to stay warm in the 18 degree temps. I called back to D&B to let them know if someone was able to come out in the next 1.5 hours I would still be there since I was on a 2 hour waiting list. Brad answered that time and said he'd see what he could do. I felt horrible for getting myself into this mess and imposing on others. Within about 30 minutes, Tom showed up in his personal vehicle and without the best of circumstances (nothing to hook onto and very deep drifts) he single-handedly got me out of the mess I was in and never once complained. He didn't want to be paid, he just came to help. AMAZING! I know they're in business so I insisted he take the little bit I had with me but it was NOT enough. THANK YOU, D&B's Brandon, Brad, and Tom for your assistance today! Tom did the hard work but I know it take everyone to make the team successful and you all played a part. I highly recommend D&B Service Center in Derby for all your auto needs! NOTE: they technically don't offer towing services any longer but they have just about every other service there is for your vehicles. Check them out!
Thursday 3rd February 2022

Robert Johnson
5 Star
Brad very knowledgeable. Has 4 mechanics working there.Has ample bay areas inside. Does a through job diagnoses problems.Makes sure customer is kept informed on situations. Very reasonable on costs.knows best. places to look for repair parts.
Friday 14th January 2022

Dennis Cook
5 Star
Very knowledgeable and honest. Very thorough in their repairs.
Friday 10th September 2021

Donna Gregg
5 Star
Quick, friendly, know their stuff. The best!
Tuesday 17th August 2021

Ron Z
5 Star
Always friendly and professional. They do the highest quality workmanship and stand behind their service. The only full service automotive service shop I trust in Derby. You won't be disappointed.
Sunday 29th August 2021