Dean's Car Care, INC.

Matthew Wilkins
5 Star
Great people to work with! I brought them a swamp monster that didn't run and had pieces flaking off of it and they sent me home with a vehicle that now starts reliably. Still working on getting it to a point that is drivable but I will definitely continue to use them in the future. Very easy to work with. Great peeps and amazing puppets!
Tuesday 8th February 2022

David Johnston
2 Star
TLDR: They recommended unnecessary, expensive work. I took my Toyota Hiace to Dean's as a first-time customer due to rough idle at start. They correctly diagnosed and replaced the glow plugs at a reasonable cost. While they had it, I asked them to look into a clunking noise in the front suspension. They reached out via text and let me know that they checked it out and everything was nice and tight. The next day when I picked up the van, they told me their "best tech" had it up on the lift and had determined there was play in the upper/lower ball joints, and that they wouldn't recommend that I drive it long distances. I went ahead and ordered parts, some from Japan, and while waiting for them to arrive I heard of another shop much closer to me that works on these vans, and they quoted me a similar price to replace the ball joints, so I booked with them instead. When I dropped off the van at the other shop, I reiterated the story about the clunking sound. The tech, who worked for Toyota in the 90s, took it for a test drive and then put it on the lift for a shakedown test of the suspension. He found no play in the ball joints. I picked up the van, paying only for diagnosis, when he could have easily lied and taken me for $600+ in labor. His take on the clunk was lower control arm bushings and didn't think a repair was warranted at this time. I'm very disappointed with Dean's for recommending unnecessary work and will not be returning or recommending them.
Friday 11th February 2022

Melissa Medeiros
5 Star
What an incredibly positive experience. Super nice folks and very responsive to questions and concerns. After several misses at other auto shops we took our 2006 CRV here and they were able to diagnose the problem almost immediately. Had we followed the advice of the other shops, we would have paid 4 times as much, and not solved the basic problem. I'm now a lifer & don't plan on heading to any other shops anytime soon.
Saturday 11th December 2021

Jeneen Carcione
5 Star
Honest and quality work. Thank you Chris...
Sunday 14th November 2021

Ryan Powell
5 Star
Excellent service and incredibly knowledgeable mechanics. If I lived around Portland this would be my full-time service shop, but they really helped me out when we were passing through on a road trip. Thanks for keeping our van in shape in on the road!!
Saturday 30th October 2021