J and L Automotive Repair

We offer a wide range of auto mechanic services to keep your vehicle running well. We know how important your vehicle is—it’s a big investment, so we work hard to help it last long, running smoothly. With 18 years of experience, our mechanics get you back on the road as soon as possible. Our services include:

Paul Elliott
5 Star
After a couple bad experiences with another repair facility in the area, I decided to go to J&L Automotive. I can say that this was an excellent decision. The prices are reasonable and they provide excellent service. They provide great diagnostic services and even managed to correct the things that the other repair place did incorrectly. I've been back with all my cars and they have always provided the best service. I can't recommend them highly enough.
Wednesday 17th November 2021

Chris Wareham
5 Star
Great place for safety inspections. Folks at the front desk super helpful, competent and quick. Will be back.
Wednesday 20th October 2021

Chris Draney
2 Star
I'm a homeowner in Alpine, and I thought I'd try this local shop for my CR-V which was throwing a VTEC code. I ended up spending a good chunk of change on the repairs. Prices seem a little high, but didn't appear to be unreasonable. The shop appears clean and nicely maintained. The actual technicians that I interacted with seemed really nice and knowledgeable and they were able to diagnose and fix the issue. I'm happy with the results. The reason I am not giving this shop 5 stars is because of the receptionists and the poor communication. The receptionists were rude and disrespectful toward me. I took pains to be polite, patient, and understanding, and I feel like the poor attitude and disrespect by the receptionists was unwarranted. Maybe it's just because they have poor manners or maybe they were having a bad day. Maybe it's because I don't drive a G-wagon and have Botox. I don't know what the issue is, but I was very turned off by my interactions with them. J and L held onto my car for almost a week, and they never called me to give me an update. I understand that it can take time to get parts and to get to my car, and that's fine. What I am not fine with is not getting ANY calls updating me on the status - especially when I'm spending a good chunk of change. They apparently couldn't be bothered. I was the one who had to call them for an update, and that was only after a full day past the time they said that they would be done. I try to be patient and understanding, but the lack of communication is just unacceptable. When I did call to get an update and ask questions, the receptionists was dismissive and acted like I was an imposition. Overall, what should have been a good experience was ruined by the poorly-mannered receptionists and the poor communication. I expected better. I've been to many mechanics, and I've never run into communication issues as bad as this. Disappointing. I'll be going elsewhere from now on.
Monday 21st February 2022

Steve and Melissa Allred
5 Star
I have used J and L for many years, they have always been helpful and professional. I have never received alternate quotes that are lower. I know that I am getting quality work done on my car. James does a great job of helping me understand what is going on and has even helped me do some work on my own. Depending on who you are working with the communication can vary. I feel like it is better now them a few years ago. I strongly recommend J and L Auto to everyone.
Thursday 15th July 2021

Alema Tautu
1 Star
Had an exhaust issue and j n l said due to the placement of the manifold they would have to remove the turbo to start work and they said it’d be 2-3k and a full 2 day project. Then charged me $120 just to look. First off my truck is a 2010 f 150 and doesn’t have a turbo. Red flag. Second off a shop in orem (Utah auto) charged me $690 including parts and finished in 6 hours… not two days. They were totally dishonest and in my opinion are just taking advantage of the wealth in alpine. Get a second opinion.
Thursday 3rd February 2022