K.C. Martin Automotive Service

David Sundquist
2 Star
We have used KC Martin to service our work vehicles for probably 15 years. We took a Dodge Work truck in due to a transmission issue (not going into gear and shutting off), back in March of 2019. As we suspected, it was diagnosed as needing a transmission rebuild. The transmission was rebuilt and everything was good. Fast forward 2 and a half years and 10,000 miles and the same symptoms started to show up again (though not as serious). We took it back in and we were told there was not much that could be done until the symptoms worsened, which was no big deal, we get that its hard to diagnose a problem that only happens occasionally. 3 months later (Dec 2021), the truck started to act up really bad (same symptoms), so we took it back in and we were in essence told, the rebuild is out of warranty and there was nothing that they could do, except (most likely) rebuilding the transmission again. We paid around $2500 for the transmission rebuild and I think anyone would expect to get more than 2.5 years out of a professionally rebuilt transmission. I guess this can happen, cars are not perfect, nor are repairs an exact science, but again, 2.5 years out of a rebuilt transmission isn't great. Overall, this was a pretty disappointing way to end, what has been a good relationship, in maintaining our vehicles.
Monday 20th December 2021

Carlene Sullivan
5 Star
I am very happy to have found K.C.Martin in Lynnwood. They responded to my request to have my suspension checked within a day and I was able to make an appointment two days later. They are friendly and honest and they really know their business. I will be taking both my vehicles to them in the future. ~~Carlene S.
Friday 18th February 2022

T E
5 Star
These people here are honest, hard working and friendly as can be! The whole family now uses this spot
Sunday 23rd May 2021

Chantel Murphy
5 Star
I called KC automotive in hopes I could find a good deal close to my house, and I got exactly that. After having a tow from my workplace in Redmond, they diagnosed my vehicle and gave me an accurate time of completion the next day. They followed through with the expected service time (and from a person who normally does her own work, I was very impressed with how fast it came out) and the price for parts and labor were very fair. Work was done well too; it's as if I was the one fixing my truck myself! Front office people are professional and nice, but also are fun to joke around with. I've had bad experiences with a lot of places (hence why I do my own work) but I did not have anything bad to say after leaving the lot. I will definitely be coming back again, for things even as simple as an oil change. If I could leave 10 stars I would.
Monday 8th November 2021

Jen H
5 Star
As always, professional and HONEST! Appreciative as they always do their best to get me in asap when needed!!!
Thursday 29th April 2021