Kostka Auto Repair

Oscar Torres
1 Star
I was in a minor accident on October 24th, the car wasn’t repaired until just today and even then they won’t release my vehicle to me because of checks they “claim” they haven’t received yet. I spoke to my insurance earlier and they told me the only thing I would need to take was one check and the deductible. However the body shop is telling me a whole different story. And these people don’t help you at all. Every time we go to check on the car it seems like they’re all laid back not doing any work
Tuesday 11th January 2022

Lathan Stanley
1 Star
I had a car fail (engine trouble) Wednesday afternoon on the road, I needed it towed to a repair shop. I'm new to Crosby area, so I asked the wrecker driver who came, "Does your shop do engine repair?" he told me yes, but they wouldn't see it that day or likely not even Thursday. I was told it will be diagnosed on Friday. Friday they did not look at it, and after I called I was told Monday morning. Called back again on Monday, still no look, told that afternoon, called again that afternoon, again no look. Told Tuesday Morning no look, told Tuesday afternoon, still no look. Now I've been lied to 4 times on when they will work on it, and I'm angry and wanting to take it to a different shop ready to start work today. ... NOW, they are holding it hostage for an unspecified $175 tow charge on the car, with their truck, to their shop, 4 miles away. ROBBERY. And now that he's upset that I didn't like his tow charge, he is THREATENING ME with 50$ per day storage fees, and REFUSING to even consider work on the car. Avoid like the plague. These guys definitely do not want your business, they only want your money. Not one time did they call me to inform me of delays, not one time did they apologize, and every time they put me off as a whining fool who doesn't understand automotive and mechanical work. QUITE ON THE CONTRARY, I've pulled many a car apart in my own garage and repaired many issues on my own. I just did not have time to fix this one right now and went to try a local shop.
Tuesday 22nd June 2021

Maico Sifuentes
1 Star
Had the worst experience with these people they want to overcharged for a small dent took to a different shop and they offered paintless repair less than half price
Friday 29th October 2021

R S
1 Star
Long story short.. check your fuel pump relay before you think your car/truck won't run and you need to have it towed... the long story. Our company truck was stolen and police recovered it and this company picked it up. After speaking with the police the truck was abandoned but clearly ran where it was ditched. However when we inspected the truck the battery was missing. We were like okay thief took it no big deal. Once we paid to get the truck we were not allowed to put a battery in the truck and we were told we had to push the truck across a 5 lane road or we need to have it towed. We chose to push it and buy a battery. Come to find out it has no gas... okay we put gas.. still would not crank up. After a little diagnosis we find out the fuel pump was not turning on so we check the fuel relay...... guess what... it was gone.. doubt the thief had time to take a battery out.. but come on pulled out the only relay that was the fuel pump lol.. this company most likely took the battery but definitely took the relay switch. Just to try to get use to get it towed. They should be happy they already got a free $200 for a tow down the road.
Tuesday 19th January 2021

Julie Calton
5 Star
Great customer service and very knowledgeable.
Wednesday 10th March 2021