Merlin Complete Auto Care

Our goal is to provide the best auto care to you and your family! Know someone getting started on their own automotive journey? Merlin eGift Cards are the perfect gift for anyone wanting a car that lasts longer without worrying about car payments. Because my car is now beyond its warranty, the time came for me to look for a shop other than the dealer to service my car. I was hoping to find a place that cared just as much, and I did when I found Merlin Complete Auto Care. The workmanship was fantastic and the price seemed fair. I definitely plan to come back when I need service. Thanks again! Because my car is now beyond its warranty, the time came for me to look for a shop other than the dealer to service my car. The workmanship was fantastic and the price seemed fair. I definitely plan to come back when I need service. Thanks again! Because my car is now beyond its warranty, the time came for me to look for a shop other than the dealer to service my car. I was hoping to find a place that cared just as much, and I did when I found Merlin Complete Auto Care. Thanks again! The spirit behind Merlin’s Complete Auto Care’s success is our employees. Merlin is looking for those who share our enthusiasm for providing exceptional auto repair services to our customers. Are you ready to help people discover and enjoy the full life of their vehicle? VIEW POSITIONS General Manager Service Manager Master Technician Associate Technician Technician Trainee

Ed Bukowiecki
1 Star
TERRIBLE ! Received service in August of 2021 for exhaust manifold. From the beginning Mgr Jeff was saying bolts commonly break and have to be drilled out. One bolt did break. They started by telling me they were getting parts. Then it was the didn’t have the proper drill. I had to loan them one of mine. Then they were waiting on a more skilled mechanic.Well with the more skilled mechanic, drilling out the hole, he drilled through the water jacket in the head. Truck lost all the antifreeze last week.Now needs a new cylinder head because of their skilled mechanics. Vehicle is now at the dealer waiting on parts with a 3900 dollar bill. Talked to the current mgr Tim last Thursday and he stated there is nothing he can do and he will try calling his superiors. With that said, no calls from anyone in the company higher than Tim. What a mistake it was to go there! Be careful of complex repairs done at this site.
Tuesday 8th February 2022

Jennie Mueller
2 Star
I used to love going here about two owners ago. The owner was kind and talked to me and did not take advantage of me. When the place sold to a new owner I stopped going as the people talked down to me and the service was poor. Recently, I had an urgent repair that needed to be done and tried again after my usual mechanic not being able to fit me in. I pretty much new what the issue was and due to a road trip wanted it fixed so I did not break down. The people were nice but I got taken advantage of with pricing. They claimed they used "every discount possible" but the cost of the repair was about $400 more then it should have been and my national accounts discount was not applied either. They were kind enough to run a code detection on another car of mine so I decided to give them a chance. Well, once again, they were way out of line. Not only did they charge me twice the rate as my usual place for the diagnostic ($68 vs $125) but the cost of the repair was three times what it should have been. From Google I got an overall repair cost of $396.00. The part they quoted me was for $900.00 and if you look at Auto Zone it is only $300.00 for the most expensive part. I know they need to make their money but three times the part amount is crazy!! I immediately called my usual mechanic and they are going to do the repair for $400.00 which Merlin wanted to charge $1297.00. That is a CRAZY HIGH difference. Yes, they are nice and convenient but I have to watch every penny I spend and there is no way that I will get taken advantage of a second time.
Monday 22nd November 2021

Tsrif Eman
5 Star
Shawn and his guys are top-notch. Honest and straightforward as they come.
Saturday 18th December 2021

harry zimbler
5 Star
Great price, quick service, great customer service. Thanks tim.
Tuesday 9th November 2021

John Sundberg
1 Star
My daughter in-law had a nail in her tire I sent her over there to get a plug in tire. They saw a 9 month pregnant woman with zero. Ar knowledge. And tried to take advantage of it. Went from needing a plug in tread to can not plug it and needs a 200 plus dollar tire. Well she called my wife instead of me and my wife called Goodyear across the street bought a 80 dollar tire and had them deliver it to Merlin and put it on her car. I'll be we return to Merlin again or refer them. Instead I'll tell everyone to go to Goodyear for great service.
Friday 13th August 2021