Merlin Complete Auto Care

Our goal is to provide the best auto care to you and your family! Know someone getting started on their own automotive journey? Merlin eGift Cards are the perfect gift for anyone wanting a car that lasts longer without worrying about car payments. Because my car is now beyond its warranty, the time came for me to look for a shop other than the dealer to service my car. I was hoping to find a place that cared just as much, and I did when I found Merlin Complete Auto Care. The workmanship was fantastic and the price seemed fair. I definitely plan to come back when I need service. Thanks again! Because my car is now beyond its warranty, the time came for me to look for a shop other than the dealer to service my car. The workmanship was fantastic and the price seemed fair. I definitely plan to come back when I need service. Thanks again! Because my car is now beyond its warranty, the time came for me to look for a shop other than the dealer to service my car. I was hoping to find a place that cared just as much, and I did when I found Merlin Complete Auto Care. Thanks again! The spirit behind Merlin’s Complete Auto Care’s success is our employees. Merlin is looking for those who share our enthusiasm for providing exceptional auto repair services to our customers. Are you ready to help people discover and enjoy the full life of their vehicle? VIEW POSITIONS General Manager Service Manager Master Technician Associate Technician Technician Trainee

Matt Brancheau
5 Star
Took my car there recently for an oil change and vehicle inspection. The shop manager, Armand, was very professional and easy to talk to. The oil change was completed very quickly and the vehicle inspection was very clearly explained to me. The tech made a few recommendations but they didn’t come across as too pushy to do the jobs which is a nice change from other shops. Armand even hooked me up with a small discount for it being my first time there. Overall, a great experience at a shop.
Tuesday 24th August 2021

Roberto Cortez
5 Star
Great experience. CJ and Armand are the best. In fact the whole crew at this location are very professional. They work great with auto service warranties. I would recommend this location. Fair prices for exceptional service.
Tuesday 19th October 2021

Wendy
1 Star
Disappointed in Merlin's deceptive tactics to get business. They were not truthful in their diagnosis of my car on several items I knew were fine with my car that made me cross check with a mechanic that I find to be more trustworthy. I went to Merlin to fix the brakes on my car as the brake pads were wearing out and the mechanic I prefer was busy for 2 weeks. While they fixed my brakes they also did an inspection on my car. After their inspection they told me that my oil was seriously low and not even showing up on the dipstick (not true as the day prior to this my oil was reading covering two out of four dots on my dipstick), my serpentine belt was worn out (was replaced two years prior to this visit), and that my control arms were in horrible shape and had broken the tie rods in the front of my car (this is something I was unsure of as I do not have the knowledge to check this myself). Once they called with the diagnosis, I told them that we had just had the serpentine belt replaced 2 years ago and the person on the phone said that he would personally go check my car to verify the findings. I did not mention that I had checked my oil the day before because he offered to change it for free. Once he called back, he said that the serpentine belt was not that bad but had fraying on it. He continued to say that the oil was very low and that they should do an oil replacement. This was a red flag to me that they would change their diagnosis based on what I said. After this diagnosis, I told them to go ahead with the brakes along with the oil change they said they would do for free but not the control arm or tie rod which they tried to convince me to fix due to the safety risk. I did not drive my car for the 2 weeks that it took to get my car into a trusted mechanic to double check and held off on writing a review just in case Merlin had just made a few mistakes but were truly looking out for my safety while driving my car. The mechanic I went to to double check my cars health was informed on the specific issues that Merlin said was wrong with my car so they could take a close look at these portions. After their inspection they found my car to be in good shape with the components mentioned as "in terrible shape" by Merlin looking safe. Overall, Merlin is not truthful with their inspections and will try to get you to agree to expensive services that may not be needed. I recommend going elsewhere to get an accurate inspection.
Monday 23rd August 2021

Dudeabidges
5 Star
Wow, I love this place. I never leave reviews but I feel compelled to. To start, my car was making a bunch of weird noises and I needed fixing, bad. I arrived early afternoon without an appointment and spoke with a friendly gentleman named Armand. He was professional and very informative. He took it on a test run and told me the results in 10 min. Although Merlin was very busy when I arrived, they treated me like a VIP. They said it would be a few hours before my car was ready for pick up. So they gave me a ride back home in the shop van they have. When I got the call back, (sooner than expected) Armand said he put his best technician on the job, for my car. I found out later his name was James, and he was awesome! Long story short my car is in the best shape it’s ever been in it’s entire life. Armand threw on a free oil change and windshield wipers and took care of me. I will always go back to Merlin when my car needs fixing and you should too! Thank you Merlin!!!
Monday 23rd August 2021

Haley Jones
5 Star
The technicians there are professional and so helpful! I feel as though they run necessary tests and explain the diagnostics that are easy to understand for an average car owner. They don’t try to upsell parts or extra services (which is amazing!) Great shop to get your car serviced with reasonable prices and honest technicians.
Monday 23rd August 2021