Midas

L•M•X•E •••
5 Star
I have had my oil changes at Midas since relocating from Tampa and have always received fantastic service. I also appreciate that they were willing to price match with what Les Schwab and Discount Tires we’re charging to swap out my snow tires. They saved me not only money, but time and gas, as I only had to make one trip for this service and an oil change.
Friday 25th March 2022

Ryan Mills
1 Star
Take your car somewhere else, anywhere else. The manager, Shawn, is dishonest and will do anything to avoid admitting that they make mistakes. I broke my timing belt on my car in November and had it towed here since it was the closest shop. 2-3 weeks later my engine turned over for a few seconds and then my ECU magically had an electrical issue and 1 of 2 spark packs were not firing. I was told that this was related to the timing belt. after doing some research it turns out that this can be caused by plugging in a sensor into the loom for the spark pack and the spark pack into the loom for the sensor. Conveniently the sensor was also damaged. It took me calling corporate and trying to contact the owner for them to "help me out for free since it is the holidays" but Shawn assured me that there was no way that this was their fault and that they didn't damage anything. 2 weeks later they have repaired the ECU at this point my car had been in the shop for 4-5 weeks. I finally get my car back and after using it 3 times the car starts idling at 3000 rpm. take it back to Midas and they claim that though this has never been an issue prior to me leaving my car with them it was not their fault. I took my car to another mechanic who CORRECTLY assembled the intake and the idle dropped to 600 RPM. I have asked for weeks now to speak with the owner about these issues and they refuse to call me back. Do not use the Port Orchard Midas they will destroy your car, lie about it, then try to charge you for it.
Thursday 13th January 2022

Richard Brantner
1 Star
Shady! Won’t be back!! I have previously used Midas when I lived in Chicago and had a great experience. Went to the Port Orchard Midas for an oil change after moving out west, and they informed me I needed to get my brakes inspected. They said the front brakes were great, but that my rear brakes were not in good shape. My brakes started making a grinding noise a couple weeks later, and so I told my dad and he told me to bring my car by so he could take a look himself. We inspected the rear tires because that’s what Midas said needed attention. Nothing wrong, still had a good groove on the brake pads…so he cleaned the brake pads off and reassembled…and my car still made noise. So he ordered some brake lubricant and some more cleaner and said we would inspect the front tires later. Well we looked at them today, and my front right tire’s brake pad was COMPLETELY worn down. Midas didn’t inspect anything, and going forward I won’t be back. Would not recommend people to them. Do not trust them to handle future maintenance problems. Included a picture of my front brake pads for reference. Furthermore. I had one of my tires replaced by them…they gave me a quote, I accepted and scheduled an appointment to get it changed. When I got there, they said they didn’t have my tire and they weren’t sure what the person was looking at when she said they had my tire in stock initially. They said they have a similarly priced tire…but it was more money than the tire I was quoted. They should have honored the initial quote but instead they made more money off of me. Won’t be back.
Saturday 25th December 2021

Julie Manley (Victory is Love & Light)
5 Star
Friendly service & staff 😊 Decent prices 😊
Wednesday 19th January 2022

Doug Wankowski
5 Star
Very pleasant customer service, went over what they did, offered a discount and ensured I left satisfied. The owner even stopped in to say hello. Very nice first experience.
Monday 7th September 2020