Precise Auto Service

Tiffani pelletier
5 Star
I have been coming here for years since I have been in the area. I have confidence in their ability to expertly assess my car and perform the necessary services well. It feels like a gem. A neighborhood gem.
Thursday 24th March 2022

Robert Burney
5 Star
Rotated and balanced my tires great place.. I will not go anywhere else.. Phil is AWESOME!
Tuesday 22nd February 2022

Earl Taylor
5 Star
I have used Precise for years now. This time, they were able to replace the tires and fix the door locks in a very timely manner. I appreciate the professionalism and friendliness of the whole team. I'm glad I found this auto repair gem!
Wednesday 1st December 2021

annie simpsonhenderson
5 Star
I've been getting my 3 vehicles serviced at Precise for over 10 years. Phil, the owner, is an outstanding gentleman. His staff's customer service is impeccable. The technicians are knowledgeable and always willing to provide advise. Their front office personal is very friendly and willing to assist especially with time sensitive repairs. PRECISE IS PRECISELY PERFECTIONIST & PROFESSIONAL. A JEWEL OF KENSINGTON!!!
Friday 9th July 2021

Jenn Brad
1 Star
They don’t accept Groupons anymore even though I had a 3 service bundle. They refused to honor or refund me and bounced me back to Groupon even though they received payment for a service they didn’t perform. Blake was dismissive and not at all as described in these reviews. They forfeited our agreement and had no remorse or accountability at all he said was I’m sorry you feel that way. Not “I’m sorry our policy has changed, and we failed to notify you” just dismissed. Avoid at all costs if you can. Update to address the phony response from owner. Never once in our exchange did you mention the increase of products or the reason why the Groupons weren’t accepted. You informed me only after my appointment request not when you decided to stop accepting them. Groupons expire but mine wasn’t. You claimed that the service my Groupon was for was no longer offer yet that’s what you booked me for. The service you want to offer me costs more than the entire Groupon. My bundle deal was already redeemed for 1 so you certainly received some sort of payment. The rightful thing to do would’ve been to contact those that still had active vouchers to let us decide what we wanted to do. Again your explanation here is not the same one I received in our exchange. You want me to understand the cost of products going up but not understanding that I want what I paid for at the rate I paid for it. Your customer service needs major work. If you lack integrity in this area I would like to people to know what they are getting themselves into.
Wednesday 2nd February 2022