Precision Tune Auto Care

Devin Robinson
1 Star
I have had the absolute WORST luck with Precision Auto on N Ashley St. I originally stopped in because my car was having trouble cranking and I had to keep jumping it off. I arrive at Precision and explain my problem and they immediately prompt me to get a new battery and charged me for the look over. Remind you, the battery was only a month old maybe so I still had warranty ! I arrive at Advanced Auto Parts and explain my discrepancy. They test the battery and tell me it is perfectly fine almost new and that the terminals were the problem . They decide to call Precision. After lashing them for falsely accusing Advanced for the battery, Brody assured the technician (Dalton) did not even open the hood and would be reprimanded. Brody insisted I come in for new terminals at a discounted price. I arrive BACK at precision and Brody comes out and TIGHTENS UP THE BAD TERMINALS INSTEAD , promising everything was fine. The car still struggled to catch power , where he THEN made a diagnosis that it was my alternator . I left to find accurate work. Being naive , I come BACK to Precision for a simple ALIGNMENT desperate to get back on the road as I commute for school. They lifted my car and came to the conclusion they could not do the alignment without me buying new control arms, ball joints, and front shocks (totaling about $2,000) and that I would have to pay a lift fee for the inspection (approximately $30-$40) after not doing ANYTHING. Fast forward I pay for ALL the parts , come get my car and they say they still couldn’t do the alignment and that it was in fact the steering rack now ?(extremely expensive part) This shop is a group of mechanics guessing diagnostics and taxing for parts and bare minimum labor. I won’t be doing business with them ever again! I warn you like the other mechanics warned me “Avoid the shade trees!”
Wednesday 22nd September 2021

K P
1 Star
This place told me I needed new brakes only for it to be a huge lie when I got a second opinion at another car place in town. The other car place warned me about these guys and how they will cheat you. The old man with white hair here is terribly rude to, never going back here again!
Wednesday 2nd February 2022

Carter Gilbert
5 Star
Always nice and communicates well what they do or see, etc. *Only have gone for oil changes
Thursday 2nd December 2021

River Lang
1 Star
Took my girlfriend’s car here to get the front wheel hubs replaced due to the front passenger side wheel bearing starting to go bad. That was the last time the tires were removed. A day later her front passenger side began to make a wavering squealing noise every time she braked. I called and told them about it and they basically just told me it wasn’t their fault. Today I changed her brake pads and brake rotors, upon taking off the tires each tire was missing one lug nut, one of the passenger side wheel studs was broken off about 4 threads down, and the passenger side steering boot was torn. Long story short I took a vehicle there for one thing and immediately afterwards it had a completely different issue, when I confronted them about it they denied having anything to do with it, I decide to investigate myself and found missing hardware and broken parts. If you have the time and capability just fix your car yourself, if not I’d recommend a different mechanic.
Monday 27th September 2021

It’s A Different World
5 Star
Very professional and nice, honest guys!
Friday 4th February 2022