Reliable Truck & Auto

Drew City
5 Star
Reliable truck did a fantastic job with a tow. Took your time I made sure my car was 100% taken care of. I have a used luxury vehicle so I was concerned about the tow... I have the zero complaints. Very professional. Would recommend and use again.
Thursday 17th March 2022

Aaron Van Der Linden
1 Star
Frankly one star is even to high! This company was dispatched via AAA. Took them 6hrs to show up. They told us a rollback was coming to our location. A regular wrecker showed up. I watched the driver try and front hook and pull my truck. Since he did not know anything about disengagement of the neutral safety override he attempted to make my truck hop and skip off the parking pawl in the transmission. He then was gonna rear hook and tow. I stopped him and said you can’t. Mind you the truck was going in for both upper and lower ball joints. I had also stopped driving due to them getting worse. Driver says oh I’ll inspect them so I can. He proceeded to ask me why the tires are locked up. Didn’t have the heart to tell him it’s due to his incompetence as a tow truck driver. He was gonna then remove my driveshaft to front hook and tow. At which point his dispatch said they are refusing the tow. They never identified themselves on the phone. The driver was rude and unprofessional and lacked major knowledge to be a wrecker operator this day in age with all the electronic gear shift vehicles out here. Reliable is not a good name for this towing service
Thursday 7th April 2022

Michelle Jaeger
5 Star
Very easy to work with! I highly recommend and will definitely call them in the future if I need help!
Thursday 13th January 2022

Alex Verdien
1 Star
This company was sent to me through AAA to tow my vehicle and the guy who called me to get information on towing was incredibly rude and not willing to try and help my situation. He actually hung up on me and couldnt even try to help me understand the process and situation. I am so upset that this happened. Knowing people can be stressed about their car breaking down and needing a tow should be enough for them to be willing to work with you on any questions you may have. I have never been treated so poorly by a buisness.
Monday 4th April 2022

Jose Vazquez
5 Star
These guys went over and beyond the call of duty. They were able to take care of a unique circumstance I had when my car broke down. Very helpful and easy to deal with. Would recommend!!! A+++
Saturday 8th January 2022