Sure Stop Auto LLC

Robin Moore
5 Star
The only place I will take our vehicle. Jason is very reasonable and trustworthy. Never had a problem after Jason had fixed the vehicle
Saturday 19th March 2022

Paul McAllister
1 Star
Took my car to the dealer, they told me I needed new rear brake rotors and pads…$465. Seemed like a lot, so I figured I’d check out a local place and get an estimate. Sure Stop had good reviews. They seemed friendly enough and had a nice reception area. But, their estimate told me I needed new pads, rotors, and calipers on both the front and back…almost $1,300. Seemed outrageous. Why wouldn’t the dealer have told me I needed new calipers and that the front brakes were needing replacement? Seemed like they were trying to replace things that didn’t need it…and at a premium price, too. Needless to say, they lost my business. Might as well stick with the dealer I trust.
Tuesday 14th December 2021

Ronnan McAdow
5 Star
If I could leave more stars I would. The entire crew helped me through the entire process of my dream truck. I got a 1990 Sierra with an entirely new engine/motor/Trans, everything mechanical is new in this truck. Immediately after being built the previous owner had to sell it, and of course it had problems. These guys have helped me through it from the start. I took my truck to SIX shops, in Petoskey and gaylord. A lot of towing, breakdowns, etc. Out of the six shops, one was even able to work on my truck, and that is sure stop auto. None of the other guys know how to work on carburated engines. My truck was in and out of shops for months, all for the same problem. Nobody could fix it. Sure stop fixed my month long problem in six hours. The entire team is friendly and helpful, and personable. They aren't a business, they are a family and made me feel like I was part of that family. I will always take all of my vehicles here, and have rigorously recommended them to all of my friends and family, and always will. They are honest and to the point. That's what we need in this field. Thank you all so much, and, I'm sure I'll see you guys soon!
Friday 28th January 2022

Sandra Karas
4 Star
Did a great job on my Ford escape fixed my alignment too
Saturday 5th March 2022

Riah Trybus
1 Star
When I first called and told them what I needed to be done with my car the Actual bushings on the sway bar And not the sway bar links was told a list of things that would have to be replaced. Which I have done myself or with friends. So that was a headache. But I needed a coolant flush, the first two pictures were right when I picked up the car after hours which they did make it convenient of a location underneath the camera for me. But as I inspected my car this is what I found. And then I noticed immediately when I took the car home from not having heat after the car was warmed up the amount of fluid that was pouring from my car. I was told it was a common mistake in there most of an air bubbles. And what was dripping from my car is from them power washing it. Unfortunately there were so much dirt and grime it doesn’t look like they power washed it so it didn’t make sense. As I drove my car for the next 20 minutes the overwhelming smell of coolant because they spilled coolant throughout under my hood and didn’t take the time to clean it. Every time I spoke to the one gentleman and I was constantly interrupted to the point I started crying, because unfortunately even being a female I have quite a bit of car knowledge. This is a common problem I have with going to any shop but I Choose this one because of the reviews and how close it was to home. Now having other issues, that I didn’t before I will Not be returning. It was a big turning point being spoken to as if I was a child and I knew nothing.
Monday 4th October 2021