Tracy's Auto Repair

Tracy's Auto Repair has been serving the Heber Community for over 10 years, with services now available at two convenient locations. We're committed to providing quality work, knowledgeable staff, and excellent customer service, at prices you can afford. Our clients satisfaction is of utmost importance and we hope to exceed expectations each and every time. 

Q W
5 Star
Been taking my vehicles to Tracy’s for a little while. Mostly oil changes and such. I have zero complaints. Work is done pretty quick, they are honest about what needs to be done and they do a darn good job. Grandma always told me to visit a conservative dentist and a conservative mechanic, both will do what is necessary but not what costs you an arm and a leg…or tooth. If it ain’t broke, these boys won’t fix it but if it is, this is the only place in town I trust. Oh and they sell a few vehicles too so maybe my next ride will come from Tracy’s, I know he will give grandma and me a good deal, especially after this amazing 5 star review (joking of course). God bless America and God Bless my conservative mechanics at Tracy’s Auto repair.
Tuesday 25th January 2022

Jesseca Oreilly
2 Star
So my name is Erik O’Reilly I'm not your average customer and i try to be a reasonable man. I was a highly qualified automotive technician for very well known car dealership and helped ran a small auto repair shop two plus years automotive schooling so I have a strong understanding of both sides of the fence. The stars are not because of the repairs but for the professionalism and lack of training and not going over a job ticket one final time before talking to customers. I asked for a few things to be looked at. A fuel leak , service transfer case and rebuild the rear end. I was told the truck was finished but come to find out they fixed everything besides the fuel leak. I called up and talked to the kid. They had me come back so they can make a very simple repair. I showed up and sat in the lobby for two hours to be told i needed to come back the next day. While i waited in the lobby i overheard two employees make fun of other customers in front of me. I showed up the next day i waited two hours again. I even know i wasted four hours in their lobby, half a tank of gas and had to leave work early to return two extra times. I was still asked to pay for them to repair a fuel line that had a good size leak. Me being a new customer was very disappointed in them.
Friday 31st December 2021

Jil Goodwin
2 Star
$72 for a $20 thermostat? Then had to go back because they barely had the heater hose & radiator hose back on. Would have been nice to know they were installing a gold plated thermostat before hand. Had them back flush the heater core, or they were supposed to anyway however the bill says they charged me to replace the heater hoses, which they did not so I feel l ike they didnt even do the back flush.
Saturday 29th January 2022

Lisa Gillespie
5 Star
This place is great. It's always hard to take your vehicle places to get repairs but I felt good about the atmosphere I was in. The prices were reasonable and they had my car done when they said it would be. Thank you Tracy's Auto 😀
Sunday 17th October 2021

jack harmon
1 Star
If you are looking for incompetence and dishonesty, this place is for you. We towed our car in and three weeks later we towed our car out. They charged us over $300 for nothing. They couldn’t fix it. They have no idea what they are doing. Three weeks and nothing. There are no trained mechanics in the place. Keaton at the front desk will promise you everything and never deliver. He isn’t a mechanic and knows nothing about cars. Telling the truth doesn’t matter to these people. Don’t go near this place.
Thursday 18th November 2021