Universal Auto Repairs

Garland GalicaGraphics
5 Star
Excellent and friendly service. Timely as well as they were quick to assess and find solution, order and install part. Highly recommend.
Tuesday 14th December 2021

corey briscoe
5 Star
The best at customer service, the best repair work and they will never rip you off in pricing. I've had at least 4 different vehicles in over 20 years of going to Universal Auto Repair and always drove off with confidence. Even recommended family and friends to go there and they shared with me how pleases they were getting their car serviced there. I recommend to all who read this review that you won't be disappointed when you need your vehicle repaired there!
Monday 24th May 2021

Marcus Holman
5 Star
They do great work and have excellent service
Thursday 18th November 2021

Green Dicky
1 Star
I bored and my 1972 C10 Chevy they originally told me it would take two or three days it took almost three months covid hit somewhere near the last month. Did not communicate with me at this time at all left me in the dark for another 2 weeks Doreen Kovach with absolutely no response after calling them and demanding my car back and that they finish the work they told me okay they would have it finished by the end of the week he called on Wednesday and said the car was done but they needed to run some tests or do some paperwork I said okay I will be down later on when I got there the shop was closed. I just took my truck figured I'd least take it for a test drive and see how it ran truck ran better before I took it to him I did not like how it was driving I bought it home they called me telling me that I had to come back because I need to pay them at this time I could not get the truck started had to come over to my house get the truck started so I can bring it back to the shop at that time we stay at got it running but still not running right there was a constant ticking coming from the engine now I told him something must be hitting something or something like that anyway I drive the truck for a couple weeks they were supposed to do an oil change I check it yesterday there is no oil in it I go to minus to have them look over the work they tell me that they did not put on the oil pan that I know the truck had before it went in there keep in mind when I purchase his truck two years ago before getting the work done I drove it 5 hours straight from Virginia no problems. When I called telling her that I do not like the work after paying her $2,500 and all the work was she automatically became defensive telling me that the truck was old and I had lots of people work on it and I don't know who did what and just making excuses for what had happened and how the truck was running now nevertheless I am taking them to court just wanted everyone to be aware they have 36 people that they know fill out this review to give them a good review if I could I would give them an absolute zero
Monday 14th September 2020

LLG
5 Star
I am an older woman on my own. I got really lucky when I found this place. They are honest. Very knowledgeable. Fair. And they would never cheat you. Tell Afsun and Alex Laureen and Bev sent you
Wednesday 14th October 2020