Walter Electric

Eric Slaughter
3 Star
Unfortunately, I was let down by this company from the lack of professionalism and customer service they showed me today. I had my appointment scheduled for about two weeks, if not more than. They did a job for me last week, I scheduled both jobs at the same time. The job last week went fine, however today I was suppose to have an electrician come out that never did. I called yesterday to ensure the timing, I was told they'd come out around 1030 today, I called this morning to check again to which I was told again they'd be out around 1030. 3pm comes around and I find out an electrician was never coming out. I was told that they quoted my job based on the job they did last week, which made no sense because the quote was for $100 more than what I paid for the job last week. Why would I agree to that and you haven't come to estimate the new job. But then, they told me that they wouldn't send out an electrician in the timeframe I needed, even though they scheduled for one to come out today, TWO WEEKS AGO! It made a huge inconvenience in my project. I planned ahead and they didn't deliver. I'm giving 3 stars because the job last week was done well, but I'd rather give two just based off the customer service experience.
Tuesday 22nd February 2022

Ethan G
5 Star
Joe skidmore came and was absolutely fantastic. The quality of the work and speed he did it was truly masterful.
Tuesday 15th June 2021

Ronnie Townsend
5 Star
Walter Electric stopped by my home to install a bathroom light fixture. The technician was on time, professional, and about his business! He installed the light fixture in no time, and it looks great! I would definitely do business with Walter Electric again!
Friday 4th February 2022

Ronald Channell
5 Star
Great service. Fair pricing, quick response. I have used several times. Highly recommended.
Friday 7th May 2021

Ed Avila
1 Star
WARNING! Think twice before using them! Not worth it! The price is never going to be what was quoted. The work was handled nicley, so that is something they do have going for them. Before the job was started an estimate visit was needed to see the scope of the work that was to be done. I was told that my estimate fee of $69.00 would be taken off the cost of the job when paid up front, so after the estimate was done I received a detailed quote stating a total of $469.00 (having already paid the estimate fee) I thought that my final payment would have been $400.00, becuase the estimate payment was not reflected off the detailed quote. No I was wrong according to them! I ended up paying $538.00 in total, NOT STATED ON THE QUOTE, to make sure the estimate fee was included. This is concidered a hidden fee becuase it was not reflected on the detailed quote. If I had known they operated this way I would never have used them. Not only that, but they did the first quote wrong. Not using what was detailing and recorded from the estimate visit, and they left out an additional job I needed them to quoted, aslo from that visit. All in all BE WARNED when you use them. If I could give them a half star I would. They will find someway to make sure you don't get your estimate fee taken off the bill.
Tuesday 15th March 2022