Woodman Automotive

Dana Wendell
1 Star
We took our 1972 Chevy C10 to Woodman Automotive for the transmission to be refurbished. We were told over the phone that our truck was ready to be picked up, but the price had jumped SIGNIFICANTLY! Through discussion, it was found that there was miscommunication in which the receptionist was suppose to inform us of the changes and get our authorization for the changes and added fees, but she failed to do so and did not explain the changes to the agreed upon work and pricing differences. There are people out there that cannot swing approx. $800 difference in their bill. The lack of professionalism, communication, and business sense is disappointing. When such a gross mistake occurs, it takes away from the integrity of the work done; trust that the work was done correctly. Sincerely recommend you hire competent front desk staff who can perform their job correctly. Additionally, the lack of professionalism makes them undesirable to conduct business with. Do not recommend doing business with such a company. Update: As you can see below from the OWNER of the shop, he is very unprofessional. You can see that the owner is unprofessional and downright confrontational from previews reviews others have left and this is not the first nor second bad review of the staff he has working for him as well. The error was from his business, from the person that worked for him and he admitted it to my husband; hence why they took a "little bit off the bill" to make up for their gross mistake. I find it IRONIC how the owner fails to mention this in his response below. I sincerely hope the owner stops making excuses to people in every response he makes to a review and takes the feedback to heart. Last thing we need is another crooked business and ignorant people in the world. GOD Bless.
Friday 11th March 2022

Nick Rittenhouse
1 Star
Had my 350z aligned here over summer. Picked up my car after dropping it off and noticed someone had put about 1 mile on my car. No cool to joyride someone else's car without permission. Then I drove the car for 2 days and it started pulling hard to the left. Got out and I could see the front left wheel cooked inward. Looked under the car and Woodman automotive did not tighten the jam nut on the tie rod.
Monday 4th April 2022

Mike Farrell
5 Star
Brought my vehicle in for repairs and the staff worked me right in. Very detailed on informing me of the repairs needed and gave me options. The work was done quickly and properly. And I couldn’t be happier. Was also happy that when the job was completed the bill was less than quoted. That shows great honesty to me!
Tuesday 2nd November 2021

Cassandra R.
5 Star
They did my brakes and wheel alignment for my car. They offered a great price for both and used quality parts, which I appreciated! They got it done in a timely manner also. Will be back and I defiantly recommend!
Tuesday 2nd November 2021

Maria Brehm
1 Star
I took my car in to get my window fixed. I got a call from them letting me know that it was done. 20 minutes later I get a call back saying that they are closing early (in 10 minutes) and that the best they can do is leave my keys in my car and leave it unlocked. I took it back because the window was not fixed and they told me that it was something else and it would cost to fix it. Not only does the window not work but the light in my car stays on because it doesn’t think that the door is locked. It also doesn’t beep when I lock most of the time. They completely messed the wiring in my door up. Would not recommend. I won’t be back.
Tuesday 2nd November 2021